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About US Client Charter
We promise to:-
Investigate all customer complaints in Bintulu Town within 24 hours (working days) and give a reply within 3 working days ;
Provide a certificate of payment within 3 working days from the date of receipt of the Superintending Officer;
Maintain Bintulu town so as to be always clean, orderly, safe, friendly and convenient and provide necessary public facilities;
Ensure that all refuse collection be done promptly, aptly and satisfactorily two times a week in residential areas and daily for commercial premises in accordance with the collection schedule;
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